The products described on this site are maintained and supported by the RetroPlatform (Amiga, C64, etc.) team at Cloanto, however they are sold and offered for download by our valued partners, who specialize in secure payments and high volume downloads.

If you need technical support, then visit the Frequently Asked Questions (FAQ), Troubleshooting or Support sections on the software web site.

If however you need assistance with an order or download from Avangate, Share-It or Digital River, kindly contact our vendor partner directly:

• Avangate Support
• Share-It Customer Care Center
• Digital River Customer Service

Important: we have no access whatsoever to your credit card or payment details. Security is one of the main reasons why we use a selection of most reputable third-party e-commerce partners. The downloadable files are also hosted by our partners.

If you have a download-related problem please contact the e-commerce partner that hosts the file. They will be able to reset your download counter or make available a new download, as necessary.

If you experience a "corrupt ZIP" issue when extracting a ZIP archive, then that indicates a partial (incomplete) download and you need to re-download the file (a partial ZIP cannot be "repaired").

If this does not help you solve an issue please let us know.